Common Occurrences

Too hot or too cold in your office or work space? First, learn more at Controlling Office Temperature, then check the thermostat that controls the heating and air conditioning in your zone and adjust accordingly. If that doesn’t solve the problem, email Kurt Mueller about the situation and be sure to include your office number. The work order will be placed and facilities will respond. (Note: facilities works different hours than University Marketing & Communications so late requests may not be handled until the next business day.)

Power outage in your office? Unplug supplementary heating devices and call Kurt at 5-4620.

Simple cleaning issues?  Using the notebook located in the third floor kitchen, write a note detailing the problem and location for our WFF custodian.

Misc. Occurrences

Contact Kurt for any of the following:

  • Card access
  • Telephone problems (desk phones – VOIP – only; see Office Telephones and Mobile Devices)
  • Restroom issues – malfunctioning soap or towel dispensers, lack of supplies, drain blockages
  • Hanging pictures, bulletin boards or white boards (Never use scotch tape on the walls, doors, or glass. Painters tape is available.)
  • Trash or recycling issues*
  • Insects inside the building
  • Rodents outside the building
  • Safety concerns, trip hazards, blocked corridors
  • Leaks in the ceiling
  • Kitchen sink blockages
  • Malfunctioning refrigerators and ice makers
  • Light bulb replacement
  • Broken furniture

*Trashcans and recycling bins to be emptied must be placed outside office doors each evening.